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Wednesday, January 31, 2007

 

Tech solutions for managing people

Business Standard - 31st Jan 2007

BEST PRACTICE: More companies are now automating HR processes.

Technology, which pervades all aspects of our lives— and especially the workplace— has not left the HR function untouched. Many companies, and particularly those hiring in large numbers (such as Infosys Technologies and Tata Consultancy Services) have automated their HR processes.

HR departments are able to access all employee data at the click of a mouse and monitor their performance. A CII document defines e-HR as ‘the use of technology to automate people processes in order to deliver efficiencies and savings to employees, line managers and shareholders’.

Says Sampath Shetty, vice-president, permanent staffing, at TeamLease Services Pvt Ltd: “The candidate’s lifecycle software keeps all records of the candidate, from his or her entry into the organisation to his or her exit. It’s a proprietary in-house software.”

In the case of staffing firms like TeamLease, which has some 67,000 ‘associates’, right from the requisition for people to the interview to the feedback from clients and until an offer is made and accepted or rejected by the candidate, every detail is captured by the software.

TeamLease has 600 consultants across the country, and of these 200 alone are for permanent staffing. The platform the firm uses also helps the client get a picture of the talent pool available. The clients get access to the database, which helps speed up the sourcing process.

Sudhakar Balakrishnan, director and chief operating officer of staffing solutions company Adecco India, says the use of technology enables consultants to deliver more efficiency for their clients.

Internally, it helps management track the performance of associates better. Employee MIS systems help in structuring the organisation, planning manpower needs and implementing succession and career planning processes.
The customised software, used by staffing solutions and other HR firms that hire in large numbers, helps companies get feedback from the work floor and also bring in transparency. Oracle, for instance, has a complete suit of software that enables companies to automate their HR processes.

According to company sources, “the solutions are fast, paperless and convenient for firms with a large number of employees.” Among the company’s clients are HDFC Bank, IDBI Bank, TCS and several manufacturing firms.

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